Privacy Policy

LivChatAgency.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website livchatagency.com and interact with our services.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us through our website contact form, WhatsApp, or other communication channels, we may collect:

• Your full name
• Phone number (including WhatsApp number)
• City or region of residence
• Your interest (host registration, agency registration, or general inquiry)
• Any additional information you choose to share in messages

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Device type (mobile, tablet, desktop)
• IP address (used for geographic analytics only)
• Pages visited and time spent on each page
• Referring website URL
• Date and time of your visit

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about LivChat Agency registration and host registration
• Guide you through the LivChat App download and registration process
• Provide information about LivChat Agency commission structures and host earnings
• Send relevant updates about LivChat platform changes (only with your consent)
• Improve our website and service quality
• Comply with applicable laws and regulations

3. WhatsApp Communication

When you contact us on WhatsApp at +91 9233262700, your phone number and conversation history are stored on the WhatsApp platform, subject to WhatsApp's own Privacy Policy. We use this communication channel solely to provide support and guidance related to LivChat Agency and host registration. We do not share your WhatsApp contact information with third parties for marketing purposes.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• With your consent: When you expressly authorize us to share information (e.g., submitting your details for LivChat platform registration)
• Legal requirements: When required by applicable law, court order, or governmental authority
• Service providers: With trusted service providers who assist in website operations, subject to confidentiality agreements

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute data security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

7. Third-Party Links

Our website may contain links to third-party websites, including WhatsApp and the LivChat platform. We are not responsible for the privacy practices of these external sites and encourage you to review their individual privacy policies.

8. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected information from a minor, please contact us immediately for deletion.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for future communication at any time
• Lodge a complaint with a relevant data protection authority

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: